石木花—小缽裡的大自然
Policy
When you place an order, we collect: • Name and shipping address • Email address and phone number • Payment information (processed securely by our payment provider — we do not store card details) When you browse our website, we may automatically collect: • Browser type and device information • Pages visited and time spent • Referring URLs
We use your information to: • Process and fulfil your orders • Send order confirmation and shipping updates • Respond to customer service enquiries • Improve our website and product offerings We do not sell, rent, or trade your personal information to third parties.
We share your information only with trusted service providers who assist in operating our business: • Payment processors (to handle transactions) • Shipping carriers (to deliver your order) • Email service providers (to send transactional emails) All providers are contractually required to keep your data confidential.
We use essential cookies to keep your shopping cart active across sessions. We do not use tracking cookies for advertising. You can disable cookies in your browser settings, but this may affect cart functionality.
Order records are retained for 7 years as required by Taiwanese tax law. You may request deletion of your account and associated personal data at any time by contacting us — subject to legal retention requirements.
Under applicable data protection laws, you have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Withdraw consent at any time To exercise any of these rights, please contact us at hello@plante.tw.
We implement industry-standard security measures including HTTPS encryption, secure payment processing, and access controls. No method of transmission over the internet is 100% secure, but we strive to protect your data.
We may update this policy periodically. Material changes will be communicated via email or a notice on our website. Continued use of our services after changes constitutes acceptance.
Last updated: April 2026 ・ Contact us with questions about your data.
